1. Data Controller
ValueUp GmbH
[Adresse einfügen]
Switzerland
Email: tmw@valueup.ch
Phone/WhatsApp: +41 79 129 13 13
ValueUp GmbH is the controller and responsible for the processing of your personal data as described in this Privacy Policy, in compliance with the Swiss Data Protection Act (DSG 2023).
2. Information We Collect
We collect personal data in the following ways:
- Website Visits: Information about your device, browser type, operating system, and pages visited (via standard web server logs)
- Contact Forms: Name, email address, phone number, and message content when you submit a contact form
- Google Calendar Bookings: Name, email address, and meeting details when you book a call
- WhatsApp Messages: Phone number and message content when you contact us via WhatsApp
- Email Communications: Email address and message content when you email us directly
3. Purpose of Data Processing
We process your personal data for the following purposes:
- To respond to your inquiries and provide requested services
- To manage bookings and calendar appointments
- To provide coaching, consulting, and educational services
- To send you information about our services and updates (with your consent)
- To maintain security and prevent fraud
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent (Art. 6 DSG): You have given your consent to the processing of your data
- Performance of Contract (Art. 6 DSG): Processing is necessary to fulfill a contract with you
- Legal Obligation: Processing is required to comply with legal and regulatory requirements
- Legitimate Interests: Processing is necessary for our legitimate business interests
5. Third-Party Services & Data Sharing
We may share your data with the following third-party service providers:
- Google Fonts: Font files are loaded from Google's servers; Google may collect limited data about your device
- Google Calendar: Calendar data and booking information are processed by Google as a processor
- Meta (WhatsApp): Messages and contact information are processed by Meta according to their privacy policies
- Netlify: Website hosting and analytics; Netlify may process limited server log data
- LinkedIn: If you follow our LinkedIn profile, LinkedIn processes your data according to their privacy policy
All third-party service providers are required to process your data only for the purposes specified and in compliance with applicable data protection laws.
6. Cookies & Analytics
Our website uses minimal cookies and does not currently use Google Analytics or similar tracking tools. We do not place third-party advertising cookies on your device. If we implement analytics tools in the future, we will update this policy and obtain your consent where required.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected:
- Contact Form Data: Retained for up to 2 years or as long as the business relationship exists
- Coaching/Consulting Records: Retained for the duration of the engagement and up to 2 years thereafter
- Academy/Course Data: Retained for 5 years for legal and accounting purposes
- Calendar Bookings: Retained according to Google's retention policies
- Website Logs: Retained for up to 30 days
8. Your Rights Under Swiss Data Protection Law
Under the Swiss Data Protection Act (DSG 2023), you have the following rights:
- Right to Access: You may request access to the personal data we hold about you
- Right to Correction: You may request correction of inaccurate or incomplete data
- Right to Deletion: You may request deletion of your data under certain circumstances (right to be forgotten)
- Right to Data Portability: You may request a copy of your data in a structured, commonly used format
- Right to Object: You may object to processing of your data for marketing or legitimate interests
- Right to Withdraw Consent: You may withdraw your consent at any time if processing is based on consent
To exercise any of these rights, please contact us at tmw@valueup.ch with your request and proof of identity.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you submit data at your own risk.
10. Data Transfers Outside Switzerland
Some of our third-party service providers (Google, Meta, Netlify) may process your data outside of Switzerland. By using our services, you consent to the transfer of your data to countries outside Switzerland, which may have different data protection laws. We take appropriate measures to ensure your data is protected in accordance with Swiss law.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete such information and terminate the child's account.
12. Contact for Privacy Requests
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:
Email: tmw@valueup.ch
Phone: +41 79 129 13 13
WhatsApp: +41 79 129 13 13
13. Changes to This Privacy Policy
ValueUp GmbH may update this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by updating the date below and posting the revised policy on our website. Your continued use of the website following the posting of changes constitutes your acceptance of the updated Privacy Policy.
14. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Switzerland. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the Swiss courts.
Last updated: February 2026